07588 689186 is answered at 3am, on Boxing Day and on the bank holiday Monday, whether water is coming through a ceiling this minute or you would like a tap looked at next week. Anytime Plumber London works from 18 Midhope St, London WC1H 8HJ, and covers King's Cross, Bloomsbury, Clerkenwell and Camden Town.
Ringing at an Awkward Hour
Nobody is surprised by a call at 4am here. The first conversation takes five to ten minutes: what you can see, whether water is escaping, which district you are in and, for a boiler, the make and any error code. We then look for the independently owned partner company that can reach you soonest and ring you back with its name.
Water Coming Through a Ceiling
Close the main stopcock, usually under the kitchen sink or near the front door. In a mansion block or converted Georgian house it may be shared, so ask a neighbour or the managing agent if you cannot find yours. Switch off the immersion heater and boiler, open the cold taps and keep electrics clear. See emergency plumbing.
A Boiler That Has Gone Cold
Look at the pressure gauge first: a cold system usually sits around 1 to 1.5 bar. Then confirm the room thermostat is asking for heat, and press reset once at most. In a hard frost the condensate pipe outside can freeze and shut the boiler down. See emergency boiler repair.
If You Smell Gas
Get everyone out, open windows and doors on the way, touch no light switches and light no flame. The National Gas Emergency line, 0800 111 999, comes before anything else, including us. Ring us about the repair afterwards.
From First Call to Written Quote
Once the partner is on site it looks at the fault and puts parts, labour and call-out on paper for you to accept. After the repair it bills you itself. No money passes through us, and you are texted the partner's name beforehand. The how we work page walks through each stage.
The Streets We Cover
- King's Cross and St Pancras (WC1H, WC1X, N1C): the Battle Bridge streets, council blocks and the new quarter around Granary Square
- Bloomsbury and Euston (WC1B, WC1E, NW1): Georgian squares and the university quarter. See Bloomsbury
- Clerkenwell (EC1R, EC1V): lofts, estates and Exmouth Market, in Islington. See Clerkenwell
- Camden Town (NW1): terraces, flats over shops and canal-side basements. See Camden Town
Just outside the patch? Say so when you ring and we will tell you straight what is possible.
Why an Early Call Helps
A drip caught on Tuesday costs a washer; left until the bank holiday it can cost a ceiling. Head back to the home page, browse every service, read about us, or ring 07588 689186.
Frequently Asked Questions
What is the quickest way to reach you in the middle of the night?
Ring 07588 689186. A person answers at 3am just as they do at noon, and a spoken description gets a partner company moving faster than a form can. If you cannot talk, perhaps because a baby is asleep or you are on a train, use the form on this page with your address and one line about the problem. We will ring back as soon as we can.
What will you ask me when I ring?
We ask what is happening and where, whether water is escaping, whether there is a smell of gas, and for a boiler the make and any error code on the display. The call takes five to ten minutes. We then look for the partner company that can reach you soonest, ring you back with its name, and text its details before anyone arrives.
Are you really open on Christmas Day and bank holidays?
Yes. The line is answered every day of the year, including Christmas Day, Boxing Day, New Year's Day and the bank holiday Mondays. Out-of-hours work generally costs more than weekday daytime work in London, and published guides suggest adding roughly 30 to 50 per cent. The partner company states its price in writing before it starts, so you agree it first.
Where are you based and which areas do you cover?
We work from 18 Midhope St, London WC1H 8HJ, and cover King's Cross, St Pancras, Euston, Bloomsbury, Clerkenwell and Camden Town across the WC1, N1C, NW1 and EC1 postcodes. Those districts sit within a couple of miles of each other, so a nearby partner company is usually free. If you are outside that patch, tell us and we will say honestly what we can do.
Can I visit your office?
The address is a base for the line, not a shop front, so please ring or use the form rather than calling in. Work happens at your property, carried out by an independently owned partner company. If you want to check we exist before you ring, the address, postcode and phone number are identical everywhere they appear on this site.
Can I book a non-urgent repair rather than an emergency?
Yes, through the same number. A dripping tap, a slow shower or a radiator that needs bleeding and balancing can all be booked for a daytime slot, which is usually cheaper than an emergency visit. A published London range for a dripping tap repair is roughly £60 to £180. The partner confirms its own figure in writing. See tap and sink repair for what a visit covers.
Who will I be dealing with after I ring?
You deal with us on the call and with the partner company on the day. The partner is an independently owned local business that quotes in writing, does the work, invoices you and takes payment directly. We handle no payment or invoices, and we text you the partner's name before it arrives. If anything goes wrong afterwards, ring us and we will chase it.
Will you give me a price over the phone?
We do not quote prices or promise arrival times on the phone, because both depend on the partner company and what it finds. We can point to published London ranges as a rough guide, such as roughly £80 to £150 for a weekday daytime call-out, and we make sure the partner gives a written quote before starting. You agree the figure first.
What if I smell gas?
Do not use switches or naked flames, open doors and windows, and leave the property. Ring the National Gas Emergency number, 0800 111 999, before anything else. It is free and answered at all hours. Once the supply is safe, call us on 07588 689186 and we will arrange the repair. A carbon monoxide alarm to BS EN 50291 is a sensible addition.
How do I complain if something goes wrong?
Raise it with the partner company first, since it carried out the work and is best placed to put it right. If you cannot reach a resolution, ring 07588 689186 and we will help chase it. We cannot promise a particular outcome, but you do not have to chase it alone, and your statutory rights are unaffected. Our terms set out the detail.
